Monday, 19 March 2012

The Gift of a Prezi

Last week, I had the most exhillerating experience of my career so far: my colleague and I ran a training session for online resources to all the second year undergraduates who are preparing to go on their year abroad.

The year abroad is a compulsory requirement for our undergraduates; they spend their third year in another country either studying or working. They do a wide range of things, from working in a Peruvian school to working at the Hague or studying in Heidelberg. The one thing that they must all do by the end of their year abroad is complete a year abroad project. For this project, they need resources - books, articles, dictionaries - essentially, information. This can panic our students - they can't borrow library books for a year, what will they do for resources? Which is where this session came in very useful.

I have been running one-to-one information literacy and skills sessions for several years and in previous roles I have given training to subject groups on electronic resources and evaluation. Never before has it been on the scale of 140 students; it was an amazing experience. Working closely with my colleague for several weeks before the session was a really useful experience; although we did not always agree, we worked together to reach compromises and solutions which fit us both. We worked out how we would hang the information literacy strands off the framework of discovering resources: we plumped for off-campus access explanation, finding information, analysing information, storing your resources and references. These strands hung from the practical skills framework of finding and using ebooks, ejournals, LION and Web of Knowledge, bibliographies, other resources such as encyclopedias and dictionaries, concluding with different reference management options. We used our website as an aggregator; this page is the one-stop place to come to to find everything else. It went down well. I had some great feedback from students and the staff found it helpful too.

Thus our dynamic Prezi presentation served two vitally important purposes: it reassured our students that, although they will not be on campus next year, they are still supported by the University's ample resources and it also raised the profile of the library amongst our academic colleagues. This advocacy is vital to ensure our continued value as a library service at all levels of our institution. I thoroughly enjoyed preparing and running the session - I can't wait to develop in this area in the future.

Thursday, 8 March 2012

Library Tours

As the year turns again towards Spring and I once again offer my apologies for the blogging pause, I've been thinking about library tours. There's been a lot of talk lately about library tours. Who do we give them to? How do we do them? And what do people think about them?


This is the library in which I work. A few weeks ago, I gave a library tour to a group of library and information professionals from across the East of England. I organised a day of tours and visits which included a college library with special collections, a busy faculty library, and a different type of academic library service. The aim was to give people outside the Cambridge academic sector the opportunity to see how things work and how different the different types of libraries really are. They serve different resource needs. The aim was fulfilled as participants came from Norfolk and Bedford and several different sectors were represented.

Organising the day was quite a lot of work. I prepared packs including maps on how to find the different libraries, I thought very hard about what I wanted to show and tell, and I collated feedback from participants to evaluate the event. Yet the whole experience of event management was a real development opportunity for me and my tour participants gained a lot from seeing other libraries and other ways of running services.

I think this is the key: library tours given by information pros to information pros need to be different to other types of library tour. We all work with information - we know how Boolean works! We might have a deeper interest in a library's in-house classification scheme than the average student. We might care about which Library Management System is used or how the use of ebooks is affecting print loans. We need to tailor our tours. And whilst it's true that it can become a lot of work for the tour-giver, giving a tour to fellow professionals taught me a lot about confidence and dealing with difficult questions!

So today we have another tour organised for our colleagues within the libraries of Cambridge's Colleges. I'm also giving a tour to some tweeple later on in March. By giving tours, we can reflect and muse on our policies and procedures as we explain them to others. It helps to keep us fresh and our services as relevant to our users as they can be. And giving reciprocal tours to colleagues across the profession is a great way to engage in CPD during economically challenging times! 

Monday, 31 October 2011

An Apology and a Resurgence

Firstly, an apology. I am afraid that my blog has, in recent months, suffered the same fate of all of my adolescent diaries and been left to gather cobwebs in some long forgotten corner of the spare room. However, today marks the beginning of my virtual resurgence of the blog. I offer no promises though on the regularity of content.

This time of year, when the balance of light and darkness moves and everything appears tinged with an eldritch air, is a time of reflection. After a summer fraught with building works, followed by a busy start to the academic year, we are now half way through the term. As the cycle of the academic year moves towards the end of the first term, we can reflect about what we have done well and what we can do better next time. I was particularly struck by Miss Julie’s blog post about librarians weeding themselves. If we had to apply the same rules to our profession as we do to our stock, how would we look? I think it is true that we have to constantly reflect on our skills and behaviours and evaluate how we do things.

I am currently going through the process of Chartership and, as such, have been encouraged to analyse myself and my workflows. Why do I do this? Is this the best way of doing this? How can I be more efficient? How can I better serve my institution? How can we make sure that our information service (and that’s what it is, a service with readers as customers) supports the mission of our institution as best as it possibly can? These are all crucial questions to ask. The answers can range from evaluation of workflows to experimenting with changes in some areas. I don’t believe in change for the sake of change, but I do think that we need to be constantly reflecting and evaluating our service and our procedures.

If I ever start to show the signs of a MUSTIE, someone please tell me! Happy Halloween everybody.

Tuesday, 2 August 2011

Librarianship, Qualifications, Careers

For Things 10 and 11 this week, I am blogging about my route into librarianship and my experiences thus far in the profession. Like most arts graduates, I was unsure of my career path after University. In my naïve and youthful state, I had imagined that it would be perfectly feasible to walk from my graduation ceremony into a publishing house who agreed to publish my first novel right there and then. Or perhaps I’d walk into the editorial office of the Guardian and be swept away on a magic carpet of opening nights, films festivals and cocktail parties.

Reality hit hard soon after I had relocated to Cambridgeshire as I began the inevitable rounds of administrative temping. I found myself in an administrative role in an academic environment, a good job which would have been stable enough to secure my future. And yet. Every time the word ‘library’ was mentioned, I would wonder. Ponder. I remembered my childhood days of “playing” at being a librarian. I confess, I even set up the “Friendly Lending Library” with my own books and made library cards for my readers. Not a family gathering went by without my relentless recruitment of new patrons from amongst the guests. In junior school, I became a pupil librarian. This was back in the day, with catalogue cards and manual issue.

It is odd therefore that as an adult these memories took a while to surface into the basis of a real career. It was when I really started considering what to do with my life that librarianship called to me. I am passionate about connecting the reader to their desired information and helping them to learn the skills to find and use quality resources. I left a permanent well paid administrative post to move into a junior library assistant role and I am extremely glad that I did. I have a grounding of library work at all levels, something that helps me to empathise with junior staff in a way that I suspect would be difficult if I’d not had entry level experience. I have been lucky in my career so far in that I have worked in a diverse variety of libraries in all three parts of the Cambridge tripartite system, before finding my feet in my first professional post.

I decided to begin the Aberystwyth course via distance learning after working for one year as a junior library assistant. I was sure that this was the career for me and I wanted to become more engaged with the LIS sector. I had the opportunity at that point to move into a SCONUL graduate traineeship which helped me to develop myself and to view myself as a professional practitioner. The Aberystwyth course appealed to me for several reasons: it is progressive, it ties together theory and practice, and it is affordable. I was able to apply my learnt knowledge to the workplace in order to see the limitations of theory and the practicalities of librarianship. As a keen Open University student, the distance learning world was not unfamiliar to me and I enjoy setting my own deadlines.

I completed the MSc in Library and Information Science in September 2010.
I am currently working towards my Chartership. The process is already teaching me a lot about reflexion and service evaluation. I have been in my current post as Assistant Librarian managing three collections for just over three years. Let's see what the future will bring.

Friday, 22 July 2011

DREaM Conference Report

The “Developing Research Excellence and Methods” project launch event “Out of the Comfort Zone”, held at the British Library on Tuesday 19th July 2011, highlighted some important issues surrounding Library and Information Science research. As a recipient of a sponsored place at the launch event, I was extremely interested to hear more about the challenges and complexities of LIS research and practice. I would like to give my thanks to TFPL Intelligent Resources , Sue Hill Recruitment and Glen Recruitment for enabling me to attend this conference through their support of sponsored places for new professionals.

Professor Hazel Hall opened the conference by outlining the main aims and goals of the DREaM project. The project, funded by the Arts and Humanities Research Council and the LIS Research Coalition, aims to develop a formal network of LIS researchers and practitioners in order to build the capability and capacity of LIS research. The goal is to raise the quality and perceived importance of LIS research across disciplines in order to build a foundation for long-term inter-disciplinary research collaborations. The project consists of this launch conference, three workshops throughout the year where cross-discipline research methodologies will be analysed in detail, and a concluding conference in July 2012. Hall spoke of a ‘cadre’ of committed individuals that the project aims to bring together. After the concluding event next year, it is vital that there remains a core group of professionals who are committed to the aims of the project.

Professor Blaise Cronin then gave an insightful and interesting keynote speech on the historical and current problems surrounding LIS research. Collaboration appears to be the key to strengthening confidence. Cronin took us on a history of LIS research and asked whether there really was a Golden Age for our discipline. The problem is that LIS research has for too long been seen by researchers in other disciplines as a hobby, rather than a rigorous and scientific discipline. Take for example the area of information behaviour. This is a logical area in which LIS research should collaborate with educational and cognitive psychological research. Yet the body of LIS research is often overlooked. Cronin asks us to ask why. He suggests various reasons, including the lack of metadata analysis and the weak experimental design of much LIS research. Citation analysis shows whether or not articles are being cited outside the LIS sphere but I would be cautious about drawing too many conclusions from such a figure. After all, information behaviour is an area which is of great interest to practitioners in many fields. A lack of citation figures does not mean than these articles are not being read. Cronin asks us to look at methodologies from other disciplines, for example evidence-based practice, to evaluate their usefulness within LIS research. By using different methodologies, it is possible that the research output will be perceived as more reliable by other disciplines. The ‘One Minute Madness’ session that followed was really interesting as delegates heard about a number of various projects currently taking place in the LIS field.

After an exquisite lunch, we moved into our selected breakout groups . With my focus on developing and maintaining networks, I was fortunate to attend the session ran by Professor Gunilla Widén on the topic of network development in the Nordic countries. Despite their differences, the Nordic countries historically feel a wealth of commonality between them. There are established trends of formal co-operation throughout the Nordic countries, built on common values and willingness by all to develop Nordic competencies and competitiveness. This established collaboration smoothed the path to establishing networks in the LIS sphere. However, there are also problems. A delicate balance has to be maintained between national, Nordic and international interests. Different emphases and different personalities also bring challenges. Yet together they promote the Nordic countries as a whole much more strongly than they could do individually.

For me, the discussion that followed the breakout session was one of the most important parts of the day. One member of our group asked why there was such a gap between research and practice, a question that sparked intense and passionate debate. Some felt that there was little practical relevance in research. Others stated that research was not lofty and irrelevant to practice but instead was crucial to helping practitioners to solve problems. Yet it is true that research output often does not affect organisational practice, a point which was used by some to state that practitioners were thus not engaging with research. I put myself well and truly out of my comfort zone by jumping in and stating that this was often not the case. As a practitioner, but also as a new professional, I certainly engage with LIS research. However, organisational culture and the constraints of practice limit the extent to which research can be implemented. It is important not to assume that, because things are not rapidly changing on the ground, research is not being evaluated by any practitioners. The discussion veered then onto networks. What drives a network after the funding runs dry? I am a part of several networks, including CILIP’s Career Development Group and my area specific German Studies Library Group. I participate in these groups, I give my time to attend events, I am on the committee of CDG in the East of England. I do it because it is valuable professionally. It develops me as a person and as a professional. I am doing something useful and creating a network of practitioners. There is no financial incentive and yet I and my fellow members are committed and enthusiastic enough to establish and build a network.

Dr Dylan Evans gave the closing keynote speech, which was interesting and fascinating. His career spans a number of roles and disciplines, which makes him the perfect candidate to speak about inter-disciplinary collaboration. Collaboration encourages creative thinking as preconceived knowledge and assertions are washed away. In order to become cross collaborative, we must engage with other disciplines and move forward into other spheres.

The two main themes that emerged from the day concerned the need to assess the current situation with LIS research and research methodologies whilst exploring how we can establish a formal network of LIS researchers and practitioners. Discussing the gap between research and practice was a crucial part of the day. Collaboration between researchers and practitioners is the first step to closing this gap within our own profession before we move forwards into cross-discipline collaboration. This is achievable by networking to understand the perspectives and challenges that researchers and practitioners face. I sincerely hope that through the course of this year, the first steps towards this mutual understanding can be taken in order to move forward in establishing a formal LIS network. Research should inform practice but practical problems should also determine the focus of the LIS research landscape to an extent. Understanding each other is the first step towards the formation of a solid permanent network.

Thursday, 21 July 2011

IRL In 'Better Than Twitter' Shocker

As someone who over the last few years has come to rely heavily on Twitter.com as a networking tool, I was happily surprised to discover last night that IRL can actually be even more fun sometimes!
IRL - or In Real Life - networking is scary, much more difficult that online networking, because we actually have to put ourselves out there. So it was with no small amount of trepidation that I went to the cpd23 Thing 7 tweet-up last night. Walking towards the pub, I'll admit I was nervous.

It is only once you've arrived and started talking to people that you remember how much fun real-life networking can be. Catching up with people, sharing current news, makes all the online networking that we do more real somehow. Face to face networking reminds us about how every other part of our networking life fits together.

I was also at the event last night as a representative of a spcial interest group, namely CDG. I was pleased that I managed to chat to a few people, including new professionals, about the group and the benefits of joining CILIP. The main criticism was that if people can go to events as non-members at only slightly more cost then members, what incentive is there to join? And I'm not sure about that really. Limiting events to members would remove a revenue source and make the group more elitist, but perhaps it would encourage membership. It is a risky strategy. I took the line that if you are a passive CILIP member then it is true that you do not get the most out of your subscription. You need to be actively engaged in order to fully be a part of a professional body. Everything that you experience as a committee member, the positive and the negative times, develop you both personally and professionally. And I think I even convinced one person to consider joining a committee, so my work there was certainly done!

Many thanks to the East of England CILIP branch for organising such a worthwhile event.

Tuesday, 19 July 2011

Online Networks, Networking and Netting an Opportunity

Thinking about online networks for Thing 6 got me thinking about the online networks in which I participate and why I take an active part in these communities. I tweet, I blog, I read and comment on other blogs. I am also an active member of Librarians as Teachers (LAT) and the LIS New Professionals Network (LISNPN) I am on LinkedIn and maintain a current profile. I do this because I enjoy being professionally linked in to the sector, to other professionals, to keep up to date with activity across sectors and to maintain an online profile.

Today I attended the LIS DREaM conference launch at the British Library. In our breakout session, a lively discussion took place on the topic of networking and sustaining collaboration. One of the questions raised concerned motivation: who is motivated to not only contribute to these online networks but also to lead the action in these networks? Any network needs motivated leaders who are able to rouse and inspire other members. Networks tend to come together due to a shared interest or area of expertise. For example, LAT concerns people across sectors involved in information skills teaching whereas LISNPN concerns people from all sectors but only if they happen to be a new professional. Are we able to communicate across sectors and stages of our careers? If we can do this, could we start to move to the next phase of cross-discipline networking?

There are formal and informal networks, online and in the real world. This got me thinking about the other networks that I am involved with, ones that don't happen in the online sphere but rather in the physical space.

I am a member of the Career Development Group committee. CDG is a network of professionals at all stages of their career from all sectors. I am a member of the German Studies Library Group, a group of library and information professionals working in some way with Germanic collections. I am an editor of CULIB, a newsletter for staff at the University of Cambridge . My conclusion is that networks are everywhere. We should not forget that, in this online digital age, not every network to which we belong will have an online space.

Which leads me on nicely to tomorrow night's CPD23 meet-up. We can network with each other in reality as well as online. True, online networking overcomes barriers of travel and cost. However, reality networking is crucial to development and must not be forgotten as an important tool.

Finally, today one delegate asked the conference how a network is expected to survive once there is no longer funding. Answers ranged from strong leadership to formalised sturctures. However, it is my honest opinion that networks do survive without funding, both formally and informally, online and offline. All we need is a group of committed individuals with vision and focus who support and inspire each other.